Resources & FAQs
Welcome to the Resources and Frequently Asked Questions page. Here you will find a wealth of information that is not already answered in product descriptions, as well as additional resources that you may need. If you find that you still have a question after perusing this page, remember that you may reach us Monday through Friday, 9am to 5pm Eastern time at (800) 316-7965, (508) 487-6100, or via email (
Click here for Resources (articles, resale form, etc.)
Click here for Featured Recipes
Are your products organic?
We are not certified as a warehouse to package organic products. However, we are able to sell some organic products in their original package. Much of what we offer is also grown in the wild (wildcrafted) or cultivated without the use of commercial pesticides and fertilizers.
Do you sell or store allergens?
The Code of Federal Regulations listing of major known allergens includes peanuts, soybeans, milk, eggs, fish, crustacea, tree nuts, and wheat. As of February 2017, we no longer package products containing any major known allergens. We do, however, store and sell prepackaged foods items that contain these allergens, explicitly labeled with the common or usual name of the allergen. We made this change in our packaging process to eliminate any concern of cross-contact with allergens.
Do you offer information on how to take herbs?
We are prohibited by law from giving out any advice on taking herbs and spices as supplements or to help with any ailments. Please always consult with a professional before taking any natural herbs.
How do I substitute fresh herbs for dried?
General rule of thumb is two tablespoons fresh = 1 tablespoon dried.
What is the difference between a spice and an herb?
Spices are obtained from the bark, buds, fruit, roots, seeds or stems of plants and trees.
Herbs are the leave of plants that do not have woody stems.
Are my spices and herbs still good?
Best test: color, smell and taste. Rub a small amount between your fingers. If the spice is not fragrant, it's time to replace it. If it’s lost color, and if you have to use larger amounts than usual to get any flavor, it’s time to toss it.
What is the best way to store my spices and herbs?
Store in a cool, dark place. Any type of airtight container will work – be careful with spices that have a high oil content and plastic, the oil might damage the plastic. Our spice jars work with all our spices. Refrigerate spices that belong to the red pepper family like paprika and chili, if stored for long periods of time.
|Ground Spices||2-3 years|
|Green Herbs||6 months – 1 year|
|Whole Spices||3-4 years|
|Spice Blends||1-2 years|
|Teas||6 months – 1.5 years|
|Salts, Peppercorns, Vanilla Extract||Indefinite Shelf Life|